Information Regarding COVID-19 Coronavirus

Our Commitment to your Safety

Effective September 1, 2020, the State of Hawaii’s online Safe Travels system becomes mandatory.  Click Here for the Safe Travels Application.  Through November 30, Governor David Ige has issued a mandatory 14-day self-quarantine for local and out-of-state travelers arriving into Hawaii. See below for more information.

  • Hawaii’s pre-travel testing program will launch on October 15, and it provides travelers with an alternative to the 14-day mandatory quarantine
  • The state of Hawaii’s Department of Health has added a trusted testing and travel partner page listing the ONLY partners travelers may use to obtain a COVID-19 test: https://hawaiicovid19.com/travel-partners/
  • Beginning October 15, Maui County (Maui, Molokai, Lanai) and Kauai will allow inter-county travel. This includes travel between Kauai, Oahu, and Maui County. Travelers will need to follow similar procedures as the 72 hour pre-travel testing protocol (more information to follow). Hawaii County is still under the 14-day inter-county travel quarantine and not participating at this time. There is no inter-county quarantine in place for travelers to Oahu.
  • Hawaii County will allow trans-pac travelers to arrive as part of the Safe Travels program on October 15, however out-of-state travelers who have chosen to participate in the state’s pre-test program will now be required to take a County administered COVID-19 test upon arrival to Hawaii Island. The tests will be administered at all three airports: Ellison Onizuka International Airport at Keahole,
    Waimea-Kohala Airport, and Hilo International Airport.
  • Kauai and Maui Counties will be implementing a volunteer secondary test for trans-pac travelers upon arrival.
  • Learn More about the 14th supplementary emergency proclamation.

To help protect the well being of guests amidst the COVID-19 outbreak, we now offer Shared and Private Transfer services between Resort & Lodging properties and the major State of Hawaii Airports. We have made improvements to our services to ensure that we adhere to the CDC recommendations.

Roberts Hawaii Guidelines follow the procedures set by the (CDC) Center for Disease Control and Prevention by routinely cleaning all our vehicles with enhanced sanitizing spray disinfectant throughout our vehicles, including touchpoints such as handrails, driver areas, and seats.

Passenger(s) and employee(s) safety is our top priority and we will continue to monitor the Coronavirus situation. As a preemptive measure to curtail the spread of COVID-19 into the community, we have canceled or modified the shuttles listed below.

Shuttle Closures

Please check back frequently to see the most updated list. If you’ve already booked one of these shuttles, we are canceling and refunding affected reservations.

If you have further questions, please contact agency@robertshawaii.com or (808) 439-8800.

List last updated 8:51am HST, September 2, 2020

  • Oahu Shared Transfer – Temporarily closed
  • Maui Shared Transfer – Temporarily closed
  • Kauai Shared Transfer – Temporarily closed
  • Kona Shared Transfer – Temporarily closed