Information Regarding COVID-19 Coronavirus

Passenger and employee safety is our top priority and we will continue to monitor the Coronavirus situation. As a preemptive measure to curtail the spread of COVID-19 into the community, we have canceled or modified the shuttles listed below.

Please be advised that through April 30, Governor David Ige has issued a “stay-at-home” order for Hawaii residents, and a 14-day self-quarantine for everyone arriving into Hawaii or traveling inter-island.  Exceptions are being made for essential activities and for work that provides essential services.

Our employees look forward to sharing our Hawaii with you and remain informed so that they are prepared to address your concerns.  As the situation around novel coronavirus (COVID-19) continues to evolve, we are doing everything we can to ensure your travel safety and provide maximum flexibility.

Roberts Hawaii Guidelines follow the procedures set by the (CDC) Center for Disease Control and Prevention by routinely cleaning all our vehicles with enhanced sanitizing spray disinfectant throughout our vehicles, including touchpoints such as handrails, driver areas, and poles.  We continue to operate private airport transfers in Maui and private Oahu tours, and honor our convenient cancellation policies.

Our staff is prepared to field your calls at (808) 439-8800. Should you need to adjust reservations made through another travel site, please contact them for assistance.

For up-to-date information, the Hawaii Tourism Authority has created a page that will provide any updates from either the CDC or the Health Department. You may visit it by clicking here.

Shuttle Closures

Please check back frequently to see the most updated list. If you’ve already booked one of these shuttles, we are canceling and refunding affected reservations. In Maui, private transfers are now available with flat-rate service for up to 9 guests in vehicles that comply with current CDC standards.

If you have further questions, please contact agency@robertshawaii.com or (808) 439-8800.

List last updated 10:30am, March 26, 2020

  • Oahu Airport Shuttle – Temporarily closed
  • Kauai Airport Shuttle – Temporarily closed
  • Kona Airport Shuttle – Temporarily closed